GPT Group supports organizations, channel partners and end customers with project sales, authorized distribution, pre-sales engineering, technical support and dedicated repair, warranty and RMA services through GPT Care.
Complete project-based solutions for enterprise, commercial and government sectors.
02Reliable products and commercial support for dealers and resellers.
03Technical planning, surveys, architecture and proposal support.
04Configuration, maintenance and dependable technical assistance.
05Repair, diagnostics, warranty handling and RMA management.
One Integrated Service Ecosystem
Our service structure is designed around the actual needs of technology projects and distribution businesses. We help customers plan correctly, select suitable products, prepare documentation, complete supply and receive dependable support after delivery.
Our sales and engineering teams work together so every proposal is practical, compliant and commercially competitive.
We serve enterprise customers directly while enabling dealers and resellers with stock, training and sales assistance.
Our relationship continues through technical assistance, maintenance, warranty handling, repair and RMA coordination.
Complete project-based technology solutions for commercial, enterprise, industrial and government sectors.
GPT Group works closely with consultants, contractors, system integrators, corporate IT teams and procurement departments to support technology projects from planning through final product supply.
Reliable distribution and dedicated support for dealers, resellers and solution partners.
Our channel sales model helps partners compete effectively through dependable products, responsive commercial support, product knowledge and partner enablement.
Technical expertise that turns business requirements into practical, compliant solutions.
Our pre-sales engineers study requirements, identify technical risks, recommend appropriate products and prepare documentation needed for evaluation and approval.
Dependable technical assistance that continues after product delivery and deployment.
GPT Group remains available after delivery to resolve technical queries, configure products, support maintenance practices and coordinate assistance requirements.
Dedicated Service, Repair & Warranty Center
GPT Care is the dedicated service division of GPT Group for structured repair, warranty and RMA support for mobile devices and technology products.
Service Journey
All five services work together to create a complete customer and partner experience.
Understanding business, project and technical requirements.
Survey, design, architecture and compliance review.
Technical proposal, BOQ and commercial quotation.
Order coordination through direct or partner channels.
Product supply, documentation and installation guidance.
Configuration, maintenance and technical assistance.
Repair, warranty service, diagnostics and RMA handling.
Why GPT Group
Our strength comes from combining distribution experience, project understanding, engineering support and service operations within one organization.
Sales, engineering, supply and service teams work within one coordinated ecosystem.
Dealers and resellers receive commercial guidance, product information and opportunity support.
Recommendations are based on project requirements rather than product supply alone.
Technical assistance, warranty coordination and repair services continue after delivery.
GPT Care provides a dedicated identity for repair, diagnostics, warranty and RMA operations.
Customers receive practical technical and commercial support throughout the engagement.
Share your project, channel, technical support or service requirement. Our team will connect you with the appropriate department.
Frequently Asked Questions
Common questions related to GPT Group project, channel, technical and service support.
Yes. Our B2B Project Sales and Pre-Sales Engineering teams can support requirement analysis, BOQ review, product selection, solution design, technical proposals, quotations and product supply.
Yes. Our Channel Sales division supports dealers and resellers with product access, quotations, stock coordination, technical information, marketing support and partner training.
Pre-sales support may include requirement analysis, site surveys, solution architecture, BOQ preparation, technical proposals, demonstrations and compliance assistance.
Depending on the product and agreement, support may include configuration, installation guidance, remote assistance, maintenance, updates and on-site support where applicable.
GPT Care handles mobile device repair, warranty service, diagnostics, hardware replacement, software recovery, spare parts management and RMA coordination.
On-site support depends on project scope, location, product category, service agreement, warranty conditions and resource availability.
Connect with GPT Group for structured commercial, technical and after-sales assistance.
